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Recent Articles and Thoughts.

The Outside-In Perspective: A Customer Transformation Necessity

Customer Transformation Digital Strategy Leadership Outside-In Perspective

The Outside-In Perspective: A Customer Transformation Necessity

Empathy and Ideation: The Twin Pillars of Customer Transformation

Customer Transformation Empathy Ideation

Empathy and Ideation: The Twin Pillars of Customer Transformation

Human-Centered Design Principles: Innovation Plus Empathy

Customer Centric Customer Transformation Human-Centered Design Innovation

Human-Centered Design Principles: Innovation Plus Empathy

Additional Content.

Articles, Customer Transformation

A Dive into Customer Experience Transformation at Axis Bank

October 14, 20152 min read

Articles, Customer Transformation

Embracing Change can Drive Digital Transformation for Customers

September 26, 20153 min read

Articles

2015 Digital Accelerator Awards Finalists Announced

September 17, 20154 min read

Videos

Chris Hood shares Fox Broadcasting’s API Strategy

August 15, 20151 min read

Articles

9 Business Plan tips for Entrepreneurs

February 23, 20152 min read

Articles, Customer Transformation

The Concept of Customer Transformation

February 12, 20152 min read

Articles

3 Benefits of API-First Design

March 24, 20132 min read

Videos

Speaking at NARIP on Music in Video Games

January 20, 20114 min read

Articles

Cinemapolis offers social hour with special guest Kathy Bates

March 14, 19922 min read

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