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Best Selling Strategy.

ALIGN Your Company

A Customer-Centric Culture for Businesses.

Customer Transformation offers a powerful blueprint for driving growth through customer empathy and digital acceleration, reshaping businesses for long-term success and innovation.

Customer Transformation

Best Seller

Dive into ‘Customer Transformation’ by Chris Hood, your essential guide for success in the digital age. Harness the power of empathy, innovation, and digital acceleration. Learn from industry giants, adapt to your customers’ ever-evolving needs, and revolutionize your business strategy to exceed customer expectations and achieve sustainable growth.

Get a signed copy of the book when you purchase it here.

Customer Transformation Book

Customer Transformation
for Nonprofits

Building on the success of the best-selling business book, this companion “Customer Transformation for Nonprofits” adapts these vital insights to the unique challenges and opportunities nonprofits face.  This book is tailored to guide nonprofits in connecting more deeply with their stakeholders.

A Free Introduction.

If you sign up for my newsletter, I’ll automatically send you the first chapter of my book, Customer Transformation, for free.

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