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September 27, 2023September 30, 2023

The Outside-In Perspective: A Customer Transformation Necessity

Customers wield unprecedented power today, and businesses can no longer afford to operate with an “inside-out” mindset. The digital landscape...

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The Chris Hood Digital Show - Hero Image Episode 23
September 25, 2023September 26, 2023
Understanding Leads with Mark Osborne
Kid with Phone Ideation
September 21, 2023September 30, 2023
Empathy and Ideation: The Twin Pillars of Customer Transformation
Empathy in Innovation, heart on phone
September 13, 2023September 30, 2023
Human-Centered Design Principles: Innovation Plus Empathy
September 11, 2023September 24, 2023
People Analytics with Neha Naik
People Interfaces with Voice Assistants for Customer Transformation
September 6, 2023September 30, 2023
From Touchpoints to People Interfaces in Customer Transformation
The Chris Hood Digital Show - Sales Storytelling
September 4, 2023September 24, 2023
Sales Storytelling with Tom Jackobs
The Chris Hood Digital Show - Ep 20
August 28, 2023September 26, 2023
Application Development with Sardor Akhmedov
Customer-centric shopping, people standing with shopping bags
August 25, 2023August 25, 2023
From Product-Centric Teams to Customer-Centric Organizations
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