Chris Hood - Blog

Customer Transformation: Interview with Chris Hood on TV

In a landscape where buzzwords like ‘digital transformation’ often eclipse the core of business operations, Chris Hood, a seasoned strategist...

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People Analytics with Neha Naik
People Interfaces with Voice Assistants for Customer Transformation
From Touchpoints to People Interfaces in Customer Transformation
The Chris Hood Digital Show - Sales Storytelling
Sales Storytelling with Tom Jackobs
The Chris Hood Digital Show - Ep 20
Application Development with Sardor Akhmedov
Customer-centric shopping, people standing with shopping bags
From Product-Centric Teams to Customer-Centric Organizations
customer-centric business from the 1900's to today
Historical Transformations in Customer-Centric Business
Man facing change management - The Chris Hood Digital Show hero image
Change Management with Kerry L. Bass
Customer Journey
Customer Experience Transformation: Part of the CT Framework
Man grasping for digital controls in the air, customer transformation framework
The Customer Transformation Framework
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