Customer Transformation Archives
Site Logotype
Shop cart 0
Post Image
December 14, 2023December 14, 2023

Customer Transformation for Nonprofits

Revolutionizing Stakeholder Engagement in a Digital World In an era where digital transformation has become a buzzword, nonprofits face unique...

Read More
Customer Transformation Live with Kate Bradley Chernis
October 13, 2023October 13, 2023
Customer Transformation: AI and Social with Kate Bradley Chernis
The Outside-In Perspective
September 27, 2023September 30, 2023
The Outside-In Perspective: A Customer Transformation Necessity
Kid with Phone Ideation
September 21, 2023September 30, 2023
Empathy and Ideation: The Twin Pillars of Customer Transformation
Empathy in Innovation, heart on phone
September 13, 2023September 30, 2023
Human-Centered Design Principles: Innovation Plus Empathy
People Interfaces with Voice Assistants for Customer Transformation
September 6, 2023September 30, 2023
From Touchpoints to People Interfaces in Customer Transformation
customer-centric business from the 1900's to today
August 24, 2023September 30, 2023
Historical Transformations in Customer-Centric Business
Customer Journey
August 18, 2023September 30, 2023
Customer Experience Transformation: Part of the CT Framework
Man grasping for digital controls in the air, customer transformation framework
August 15, 2023September 30, 2023
The Customer Transformation Framework
Load more
1 2 3 4
Chris Hood logo text in white

T: 657.222.4747
E: hello at chrishood dot com

Subscribe to my Newsletter

Latest Articles

Latest Episode

Your Bag
Shop cart Your Bag is Empty