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Strategic Workshops.
Chris Hood’s workshops offer an interactive, hands-on approach to tackling today’s business challenges. Through personalized, actionable strategies, Chris helps teams unlock innovation, align with customer needs, and accelerate digital growth.
Customer Strategy & Digital Business
Seize the opportunity to ignite transformative change in your organization. Specializing in Business Strategy, Customer Transformation, and Artificial Intelligence (AI) Innovation, our workshops cater to forward-thinking teams and leaders.
Workshops.
Why is Customer Transformation Important?
By improving customer retention by just 5%, a company’s profits can increase by as much as 95%.
Despite the acknowledgment of the importance, only 23% of CxO focus on a customer-centric strategy.
49% of consumers have left a brand in the past year due to poor customer experience.