Digital Strategy Archives - Chris Hood
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The Outside-In Perspective
September 27, 2023September 30, 2023
The Outside-In Perspective: A Customer Transformation Necessity
Customer-centric shopping, people standing with shopping bags
August 25, 2023August 25, 2023
From Product-Centric Teams to Customer-Centric Organizations
customer-centric business from the 1900's to today
August 24, 2023September 30, 2023
Historical Transformations in Customer-Centric Business
Man facing change management - The Chris Hood Digital Show hero image
August 23, 2023September 26, 2023
Change Management with Kerry L. Bass
Customer Journey
August 18, 2023September 30, 2023
Customer Experience Transformation: Part of the CT Framework
The meaning of Customer Transformation - Exploding Lightbulb
August 5, 2023September 30, 2023
The Meaning of Customer Transformation
Connected Moments for Customer Experience and Customer Transformation
August 4, 2023September 30, 2023
The Power of Connected Moments for Customer Transformation
The Chris Hood Digital Show Episode 17 - Innovative Cultures
July 30, 2023September 26, 2023
Innovative Cultures with Colin Duff and Mike Kaeding
Customer Transformation book promo hero image
July 26, 2023September 30, 2023
‘Customer Transformation’ by Ex-Googler Chris Hood to Hit Shelves on Aug. 1, 2023
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