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Recent Articles and Thoughts.
Your Primary Responsibility as a Founder: The Customer is Always First
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APIs
Consumers
CX
Experience-Based Design
Rethinking the API Consumer: A Paradigm Shift Towards Experience-Based API Design
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Customer Value Alignment
CVA
Existential Intelligence
Loyalty
Existential Intelligence for Customer Value Alignment & Loyalty
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Additional Content.
Articles
Four Key Tenets of API Design
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Customer Transformation
The New API — “Application People Interfaces”
Articles
The Heart of Digital Acceleration is People
Articles
A Thesis for Digital Acceleration
Articles
3 Steps for Online Content Development
Articles
API Products bring Businesses to Life
Articles
14 experts reveal their essential marketing tools
Interviews
The Billion Dollar Podcast with Kim Komando
Articles
Customer Centricity – the Heart of Transformation
Articles
Fueling a Culture for Digital Transformation
Articles
Is Tech Killing Off Independent Pizzerias?
Articles
,
Customer Transformation
Borderless Platforms for Customer Transformation
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About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Videos
Podcast
Work with Chris