Chris Hood - Blog

Putting Customers First: A Business Imperative

Revisiting the Customer-Centric Mantra The age-old adage “the customer is always right” has evolved beyond a mere catchphrase to become...

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People shaking hands, customer retention
A Guide to Customer Acquisition, Conversion, and Retention
waiting in long lines
The Concept of Customer Transformation
Customer Transformation at Axis Bank
A Dive into Customer Experience Transformation at Axis Bank
Digital Butterfly with flying colors
Embracing Change can Drive Digital Transformation for Customers
digital acceleration, lights going down street
2015 Digital Accelerator Awards Finalists Announced
broadcasting booth - Fox Broadcasting - Chris Hood
Chris Hood shares Fox Broadcasting’s API Strategy
9 Business Plan tips for Entrepreneurs
API design
3 Benefits of API-First Design
Speaking at NARIP on Music in Video Games
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