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Recent Articles and Thoughts.
Cultural Intelligence
Social Media
Value Alignment
What is Cultural Intelligence and Its Impact on Social Media
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Customer Strategy
Customer Transformation
Customer-First
Digital Transformation
Digital Transformation is NOT a Customer-First Strategy
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Aspirational Intelligence
Business Growth
Customer Strategy
Customer Transformation
Leverage Aspirational Intelligence for Your Customer Strategy
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Additional Content.
The Chris Hood Show
Resilience with Limor Bergman Gross
Customer Transformation
,
Videos
Customer Transformation: AI and Social with Kate Bradley Chernis
Articles
Amplifying Success: Tuning Into the Voice of the Customer
The Chris Hood Show
Purposeful Leadership with Victoria Pelletier
Articles
Unlocking Growth Through Understanding Customer Aspirations
The Chris Hood Show
Referral Marketing with Brandon Barnum
Articles
,
Customer Transformation
The Outside-In Perspective: A Customer Transformation Necessity
The Chris Hood Show
Understanding Leads with Mark Osborne
Articles
,
Customer Transformation
Empathy and Ideation: The Twin Pillars of Customer Transformation
Articles
,
Customer Transformation
Human-Centered Design Principles: Innovation Plus Empathy
The Chris Hood Show
People Analytics with Neha Naik
Articles
,
Customer Transformation
From Touchpoints to People Interfaces in Customer Transformation
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