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Blog
Recent Articles and Thoughts.
Customer Engagement
Customer Expectations
Immersive Customer Experiences
Loyalty
How to Innovate Immersive Customer Experiences
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Customer Engagement
Loyalty
Strategy
Technology
Web 2.5
Exploring Web 2.5: The Next Frontier in Customer Engagement
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Digital Strategy
Interpersonal Intelligence
Marketing
Personalization
What’s a Typical Customer? Redefining Personalization Strategies
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Additional Content.
Articles
Adapt Experiences with Data Analytics in Customer Transformation
The Chris Hood Show
Resilience with Limor Bergman Gross
Customer Transformation
,
Videos
Customer Transformation: AI and Social with Kate Bradley Chernis
Articles
Amplifying Success: Tuning Into the Voice of the Customer
The Chris Hood Show
Purposeful Leadership with Victoria Pelletier
Articles
Unlocking Growth Through Understanding Customer Aspirations
The Chris Hood Show
Referral Marketing with Brandon Barnum
Articles
,
Customer Transformation
The Outside-In Perspective: A Customer Transformation Necessity
The Chris Hood Show
Understanding Leads with Mark Osborne
Articles
,
Customer Transformation
Empathy and Ideation: The Twin Pillars of Customer Transformation
Articles
,
Customer Transformation
Human-Centered Design Principles: Innovation Plus Empathy
The Chris Hood Show
People Analytics with Neha Naik
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About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Quotes
Videos
Podcast
Work with Chris