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Recent Articles and Thoughts.
Customer Transformation
Digital Strategy
Management
AI in Customer Success: Revolutionizing Business Strategies
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Customer Experience
Customer Success
Entrepreneurs
Boosting Customer Success Strategies: Expert Tips for Enhanced Customer Experience
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AI
Customer Experiences
Customer Transformation
CX
AI-Powered Customer Experiences: Enhancing Customer Transformation
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Additional Content.
That Digital Show
Digital Master Class: Design Strategy with Bird Dogs
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Digital Master Class: People Analytics
Videos
API Security with Apigee
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Digital Master Class: Organizational Transformation
Articles
Democratizing Innovation With Business Ecosystems
Interviews
Next’21: Speed to Value with Automation Anywhere
Interviews
Digital Master Class: Leading Change
Articles
Multi-experience: The Future of Customer Journeys and Value
Articles
Cultivating a Culture of Innovation for Driving Business Value
That Digital Show
Digital Master Class: Leading Change when moving to the Cloud
Interviews
Digital Master Class: Innovation with Area 120
That Digital Show
Digital Master Class: Lessons from Google’s Area 120
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About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Quotes
Videos
Podcast
Work with Chris
