Honored as one of the "World's Top 30 Customer Experience Professionals for 2024" by Global Gurus, the recipient thanks readers and clients for their support. The achievement credits a dedication to customer-centric principles and a career focused on enhancing customer experience through strategies like those in the book "Customer Transformation," and hosting digital shows. This accolade confirms the importance of the customer's voice in shaping a brand's future and the commitment to continue fostering customer-centric innovation in business.