About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Quotes
Videos
Podcast
0
Work with Chris
Work with Chris
Home
»
Blog
Recent Articles and Thoughts.
Custome Value
CVA
CVM
Digital Strategy
The Many Faces of Customer Value
Read More
CSM
Customer Success
Job Description
KPIs
The Truth and Misconceptions About Customer Success Managers
Read More
CSM
Customer Transformation
Customer-Centric
Job Description
The Customer-Centric CSM Job Description Template
Read More
PREV
NEXT
Additional Content.
The Chris Hood Show
Purposeful Leadership with Victoria Pelletier
Articles
Unlocking Growth Through Understanding Customer Aspirations
The Chris Hood Show
Referral Marketing with Brandon Barnum
Articles
,
Customer Transformation
The Outside-In Perspective: A Customer Transformation Necessity
The Chris Hood Show
Understanding Leads with Mark Osborne
Articles
,
Customer Transformation
Empathy and Ideation: The Twin Pillars of Customer Transformation
Articles
,
Customer Transformation
Human-Centered Design Principles: Innovation Plus Empathy
The Chris Hood Show
People Analytics with Neha Naik
Articles
,
Customer Transformation
From Touchpoints to People Interfaces in Customer Transformation
The Chris Hood Show
Sales Storytelling with Tom Jackobs
The Chris Hood Show
Application Development with Sardor Akhmedov
Articles
From Product-Centric Teams to Customer-Centric Organizations
1
…
5
6
7
8
9
…
21
Close
About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Quotes
Videos
Podcast
Work with Chris