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Recent Articles and Thoughts.
Custome Value
CVA
CVM
Digital Strategy
The Many Faces of Customer Value
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CSM
Customer Success
Job Description
KPIs
The Truth and Misconceptions About Customer Success Managers
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CSM
Customer Transformation
Customer-Centric
Job Description
The Customer-Centric CSM Job Description Template
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Additional Content.
The Chris Hood Show
Positive Cultures with Matthew Rolnick
The Chris Hood Show
Market Appeal with Shannon Peel
The Chris Hood Show
Business Automation with Quinton Newman
The Chris Hood Show
Marketing Disruption with Rick Elmore
The Chris Hood Show
Agile Innovation with Joseph Azar
Interviews
Customer Transformation: Interview with Chris Hood on Simpli.fi TV
The Chris Hood Show
Human Resources with Tom Applegarth
The Chris Hood Show
Artificial Intelligence with Garik Tate
Articles
Adapt Experiences with Data Analytics in Customer Transformation
The Chris Hood Show
Resilience with Limor Bergman Gross
Customer Transformation
,
Videos
Customer Transformation: AI and Social with Kate Bradley Chernis
Articles
Amplifying Success: Tuning Into the Voice of the Customer
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About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Quotes
Videos
Podcast
Work with Chris
