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Recent Articles and Thoughts.

Customer Transformation and Intelligent Experiences (IX): The New Frontier

Customer Transformation and Intelligent Experiences (IX): The New Frontier

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Decentralized Cloud Is Web3’s Answer to Big Tech Monopolies

Decentralized Cloud Is Web3’s Answer to Big Tech Monopolies

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Your Culture Isn’t Customer-First, It’s CEO-First: How Leaders Sabotage True Customer-Centricity

Your Culture Isn’t Customer-First, It’s CEO-First: How Leaders Sabotage True Customer-Centricity

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