Content.

Articles

The AI Winter Road: History’s Lessons Warn of Today’s Bubble

September 16, 20258 min read

Articles

Platformization of AI Will Define the Next Five Years

September 9, 20258 min read

Articles

Design Thinking for Customer Success: A Blueprint for Innovation, Not Sales

May 1, 20258 min read

Articles

Logical Intelligence in Customer Interactions to Solve Problems

December 5, 20246 min read

Articles

What Exactly is Customer Engagement in a Digital World?

November 30, 20247 min read

Articles

Ben Phillips’ 10 Commandments of Customer Experience

November 29, 20248 min read

Articles

Exploring Web 2.5: The Next Frontier in Customer Engagement

November 27, 20245 min read

Articles

Inspiring Customer Loyalty Through Forward-Thinking Moral Intelligence

November 24, 20245 min read

Articles

Mastering Customer Success with Intelligent Experiences

September 24, 20245 min read

The Chris Hood Show

Entrepreneurial Mindset with Ross Buhrdorf

June 3, 20245 min read

Articles

What are Intelligent Experiences (IX)?

May 9, 20245 min read

The Chris Hood Show

Marketing Strategies with Eric Fulwiler

March 18, 20246 min read

×

Powered By MemberPress WooCommerce Plus Integration

img:is([sizes="auto"i],[sizes^="auto,"i]){contain-intrinsic-size:3000px 1500px}/*! This file is auto-generated */.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none}.woocommerce form .form-row .required{visibility:visible}body{--tec-color-text-primary: var(--uicore-headline-color);--tec-color-text-primary-light: rgba(10,20,27, .62);--tec-color-text-secondary: var(--uicore-secondary-color);--tec-color-text-disabled: rgba(10,20,27, .7);--tec-color-text-event-title: var(--uicore-headline-color);--tec-color-text-event-date: var(--uicore-body-color);--tec-color-icon-primary: var(--uicore-secondary-color);--tec-color-icon-secondary: var(--uicore-primary-color);--tec-color-icon-active: var(--uicore-accent-color);--tec-color-icon-disabled: var(--uicore-dark-color);--tec-color-icon-focus: var(--uicore-accent-color);--tec-color-icon-error: var(--uicore-dark-color);--tec-color-event-icon-hover: var(--uicore-accent-color);--tec-color-accent-primary: var(--uicore-primary-color);--tec-color-accent-secondary: var(--uicore-primary-color);--tec-color-button-primary: var(--uicore-primary-color);--tec-color-background-events-bar-submit-button: var(--uicore-primary-color);--tec-color-background-events-bar-submit-button-hover: rgba(226,25,153, .75);--tec-color-link-primary: var(--uicore-primary-color);--tec-color-link-accent: var(--uicore-accent-color);--tec-color-border-default: rgba(10,20,27, .15);--tec-color-border-secondary: rgba(10,20,27, .15);--tec-color-border-active: var(--uicore-dark-color);--tec-color-background: var(--uicore-white-color);--tec-color-background-secondary: var(--uicore-white-color);--tec-color-background-secondary-hover: var(--uicore-white-color);--tec-color-background-primary-multiday: var(--uicore-primary-color);--tec-color-background-primary-multiday-hover: rgba(226,25,153, .75);--tec-color-background-secondary-datepicker: var(--uicore-light-color);--tec-box-shadow-default: 0 2px 5px 0 rgba(10,20,27, .3);--tec-box-shadow-tooltip: 0 2px 12px 0 rgba(10,35,67, .3);--tec-box-shadow-card: 0 1px 6px 2px rgba(10,35,67, .3);--tec-box-shadow-multiday: 16px 6px 6px -2px rgba(10,35,67, .3);--tec-color-background-subscribe-list-item-hover: var(--uicore-light-color);--tec-color-border-events-bar: var(--uicore-light-color);--tec-color-text-events-bar-input-placeholder: var(--uicore-body-color);--tec-font-family-sans-serif: var(--uicore-typography--h2-f)}.mpcs-classroom .nav-back i,.mpcs-classroom .navbar-section a.btn,.mpcs-classroom .navbar-section button,.mpcs-classroom div#mpcs-lesson-navigation button,.mpcs-classroom #mpcs-lesson-navigation>a,.mpcs-classroom #mpcs-navbar button,.mpcs-classroom #mpcs-quiz-navigation button,.mpcs-classroom #mpcs-assignment-navigation button,.mpcs-classroom a#mpcs-classroom-next-lesson-link,.mpcs-classroom button#mpcs-classroom-next-lesson-link,.mpcs-classroom a#next_lesson_link,.mpcs-classroom button#next_lesson_link,.mpcs-classroom a#mpcs-quiz-continue-bottom,.mpcs-classroom button#mpcs-quiz-submit,.mpcs-classroom button#mpcs-quiz-submit-bottom,.mpcs-classroom button#mpcs-assignment-continue-bottom,.mpcs-classroom button#mpcs-assignment-submit-bottom,.mpcs-classroom .btn.sidebar-open,.mpcs-classroom .btn.sidebar-close,.mpcs-classroom #mpcs-main .btn,.mpcs-classroom #mpcs-main .btn-green,.mpcs-classroom #mpcs-main button,.mpcs-classroom #mpcs-main .mpcs-lesson-button .btn,.mpcs-classroom #mpcs-main .mpcs-lesson .btn,.mpcs-classroom #mpcs-main .btn.is-outline,.mpcs-classroom #mpcs-main .btn.is-purple,.mpcs-classroom #mpcs-main .mpcs-button .btn{color:rgba(255,255,255)!important}.mpcs-classroom .navbar-section .dropdown .menu a{color:#333}.mpcs-classroom .mpcs-progress-ring{background-color:rgba(226,25,153)!important}.mpcs-classroom .mpcs-course-filter .dropdown .btn span,.mpcs-classroom .mpcs-course-filter .dropdown .btn i,.mpcs-classroom .mpcs-course-filter .input-group .input-group-btn,.mpcs-classroom .mpcs-course-filter .input-group .mpcs-search,.mpcs-classroom .mpcs-course-filter .input-group input[type=text],.mpcs-classroom .mpcs-course-filter .dropdown a,.mpcs-classroom .pagination,.mpcs-classroom .pagination i,.mpcs-classroom .pagination a{color:rgba(44,54,55)!important;border-color:rgba(44,54,55)!important}#mpcs-navbar,#mpcs-navbar button#mpcs-classroom-previous-lesson-link,#mpcs-navbar button#mpcs-classroom-previous-lesson-link:hover,.mpcs-classroom div#mpcs-lesson-navigation button#previous_lesson_link,.mpcs-classroom div#mpcs-lesson-navigation button#previous_lesson_link:hover,.mpcs-classroom a#mpcs-classroom-previous-lesson-link,.mpcs-classroom a#mpcs-classroom-previous-lesson-link:hover,.mpcs-classroom a#previous_lesson_link,.mpcs-classroom a#previous_lesson_link:hover,.mpcs-classroom #mpcs-navbar #mpcs-lesson-navigation>a#mpcs-classroom-previous-lesson-link,.mpcs-classroom #mpcs-navbar #mpcs-lesson-navigation>a#mpcs-classroom-previous-lesson-link:hover,.mpcs-classroom #mpcs-lesson-navigation a#previous_lesson_link,.mpcs-classroom #mpcs-lesson-navigation a#previous_lesson_link:hover,.mpcs-classroom div#mpcs-lesson-navigation a#previous_lesson_link,.mpcs-classroom div#mpcs-lesson-navigation a#previous_lesson_link:hover{background:rgba(44,54,55)}.course-progress .user-progress,.btn-green,#mpcs-navbar button:not(#mpcs-classroom-previous-lesson-link),.mpcs-classroom div#mpcs-lesson-navigation button:not(#previous_lesson_link),.mpcs-classroom #mpcs-quiz-navigation button:focus,.mpcs-classroom #mpcs-quiz-navigation button:hover,.mpcs-classroom div#mpcs-lesson-navigation a:not(#previous_lesson_link),.mpcs-classroom #mpcs-navbar #mpcs-lesson-navigation>a:not(#mpcs-classroom-previous-lesson-link){background:rgba(226,25,153,0.9)}.btn-green:hover,#mpcs-navbar button:not(#mpcs-classroom-previous-lesson-link):focus,#mpcs-navbar button:not(#mpcs-classroom-previous-lesson-link):hover,.mpcs-classroom div#mpcs-lesson-navigation button:not(#previous_lesson_link):focus,.mpcs-classroom div#mpcs-lesson-navigation button:not(#previous_lesson_link):hover,.mpcs-classroom #mpcs-quiz-navigation button,.mpcs-classroom div#mpcs-lesson-navigation a:not(#previous_lesson_link):hover,.mpcs-classroom #mpcs-navbar #mpcs-lesson-navigation>a:not(#mpcs-classroom-previous-lesson-link):hover{background:rgba(226,25,153)}.btn-green{border:rgba(226,25,153)}.course-progress .progress-text,.mpcs-lesson i.mpcs-circle-regular{color:rgba(180,20,122)}#mpcs-main #bookmark,.mpcs-lesson.current{background:rgba(226,25,153,0.3)}.mpcs-instructor .tile-subtitle{color:rgba(226,25,153,1)}.mpcs-classroom .mpcs-quiz-question-feedback{border-top-color:rgba(226,25,153,1);border-bottom-color:rgba(226,25,153,1)}span.wplmi-user-avatar{width:16px;display:inline-block!important;flex-shrink:0}img.wplmi-elementor-avatar{border-radius:100%;margin-right:3px}.recentcomments a{display:inline!important;padding:0!important;margin:0!important}.e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload),.e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) *{background-image:none!important}@media screen and (max-height:1024px){.e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload),.e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) *{background-image:none!important}}@media screen and (max-height:640px){.e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload),.e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) *{background-image:none!important}}.grecaptcha-badge{visibility:hidden}div.wpforms-container-full.inline-fields .wpforms-form .wpforms-submit{display:block;width:50%!important}div.wpforms-container-full .wpforms-form button[type=submit]{background-color:#E21999!important;border-radius:8px 8px 0px 8px!important;height:38px!important;color:#ffffff;font-size:14px;border:0px}div.wpforms-container-full .wpforms-form input[type=email],div.wpforms-container-full .wpforms-form input[type=month],div.wpforms-container-full .wpforms-form input[type=number],div.wpforms-container-full .wpforms-form input[type=password],div.wpforms-container-full .wpforms-form input[type=range],div.wpforms-container-full .wpforms-form input[type=search],div.wpforms-container-full .wpforms-form input[type=tel],div.wpforms-container-full .wpforms-form input[type=text],div.wpforms-container-full .wpforms-form input[type=time],div.wpforms-container-full .wpforms-form input[type=url],div.wpforms-container-full .wpforms-form input[type=week],div.wpforms-container-full .wpforms-form select,div.wpforms-container-full .wpforms-form textarea{border-radius:8px 8px 8px 0px!important;font-size:14px}.uicore-socials-shortcode{display:inline-block;margin:9px 10px 10px -10px!important}.elementor-9475 .elementor-element.elementor-element-60ebc1a .bdt-ep-advanced-icon-box-icon-wrap{height:50px}.elementor-kit-2798 input[type="button"],.elementor-kit-2798 input[type="submit"],.elementor-kit-2798 .elementor-button.elementor-button,.elementor-kit-2798 .elementor-button:not(.bdt-offcanvas-button),.elementor-kit-2798 .bdt-button-primary,.elementor-kit-2798 .bdt-ep-button,button.metform-btn,button.metform-btn:not(.toggle),.elementor-kit-2798 .bdt-callout a.bdt-callout-button,.elementor-kit-2798 [type="submit"],.elementor-kit-2798 .tutor-button,.elementor-kit-2798 .tutor-login-form-wrap input[type="submit"],.elementor-kit-2798 .wp-block-button__link,.uicore-mobile-menu-wrapper .uicore-cta-wrapper a,.uicore-left-menu .uicore-cta-wrapper a,.wc-block-components-button:not(.is-link),.elementor-kit-2798.woocommerce #respond input#submit,.elementor-kit-2798.uicore-woo-page a.button:not(.add_to_cart_button):not(.product_type_grouped):not(.product_type_external):not(.product_type_simple):not(.wc-forward),.elementor-kit-2798.uicore-woo-page a.checkout-button.button.alt,.bdt-contact-form button.elementor-button.bdt-button{border-radius:8px 8px 0px 8px;height:50px}.uicore-navbar .uicore-cta-wrapper a{border-radius:8px 8px 0px 8px}@media only screen and (max-width:600px){div.wpforms-container-full.inline-fields .wpforms-form .wpforms-field-container,div.wpforms-container-full.inline-fields .wpforms-form .wpforms-field{display:block;width:240px!important}}@media only screen and (max-width:600px){div.wpforms-container-full.inline-fields .wpforms-form .wpforms-submit{display:block;width:100%!important}}.elementor-1619 .elementor-element.elementor-element-02aa1df .elementor-tab-desktop-title.elementor-active{border-radius:10px 0px 10px 10px}.elementor-1619 .elementor-element.elementor-element-02aa1df .elementor-tabs-content-wrapper{border-radius:10px 0px 10px 10px}.elementor-3346 .elementor-element.elementor-element-8eef6ba .uael-video__gallery-filter.uael-filter__current{border-radius:10px 10px 0px 10px}.elementor-3346 .elementor-element.elementor-element-8eef6ba .uael-video__gallery-filter,.elementor-3346 .elementor-element.elementor-element-8eef6ba .uael-vgallery-tabs-dropdown .uael-filters-dropdown-button{border-radius:10px 10px 0px 10px}.uael-video-gallery-filters-wrap .uael-vgallery-tabs-dropdown{margin-left:0px}.elementor-3346 .elementor-element.elementor-element-8eef6ba .uael-video__gallery-filters{margin-left:-43px}.uicore-blog:not(.elementor-page) .uicore-post-content:not(.uicore-archive) .entry-content h2{margin-top:0px}} .ssp-recent-episodes-items{display:block!important}.elementor-section.elementor-section-boxed:not(.elementor-inner-section)>.elementor-container{width:100%}.bdt-slideshow-items>*{border-radius:20px 20px 0px 20px}.uicore-blog-grid{--uicore-blog--radius: 10px 10px 10px 0px}:root{--wpforms-field-border-radius: 3px;--wpforms-field-border-style: solid;--wpforms-field-border-size: 1px;--wpforms-field-background-color: #ffffff;--wpforms-field-border-color: rgba( 0, 0, 0, 0.25 );--wpforms-field-border-color-spare: rgba( 0, 0, 0, 0.25 );--wpforms-field-text-color: rgba( 0, 0, 0, 0.7 );--wpforms-field-menu-color: #ffffff;--wpforms-label-color: rgba( 0, 0, 0, 0.85 );--wpforms-label-sublabel-color: rgba( 0, 0, 0, 0.55 );--wpforms-label-error-color: #d63637;--wpforms-button-border-radius: 3px;--wpforms-button-border-style: none;--wpforms-button-border-size: 1px;--wpforms-button-background-color: #066aab;--wpforms-button-border-color: #066aab;--wpforms-button-text-color: #ffffff;--wpforms-page-break-color: #066aab;--wpforms-background-image: none;--wpforms-background-position: center center;--wpforms-background-repeat: no-repeat;--wpforms-background-size: cover;--wpforms-background-width: 100px;--wpforms-background-height: 100px;--wpforms-background-color: rgba( 0, 0, 0, 0 );--wpforms-background-url: none;--wpforms-container-padding: 0px;--wpforms-container-border-style: none;--wpforms-container-border-width: 1px;--wpforms-container-border-color: #000000;--wpforms-container-border-radius: 3px;--wpforms-field-size-input-height: 43px;--wpforms-field-size-input-spacing: 15px;--wpforms-field-size-font-size: 16px;--wpforms-field-size-line-height: 19px;--wpforms-field-size-padding-h: 14px;--wpforms-field-size-checkbox-size: 16px;--wpforms-field-size-sublabel-spacing: 5px;--wpforms-field-size-icon-size: 1;--wpforms-label-size-font-size: 16px;--wpforms-label-size-line-height: 19px;--wpforms-label-size-sublabel-font-size: 14px;--wpforms-label-size-sublabel-line-height: 17px;--wpforms-button-size-font-size: 17px;--wpforms-button-size-height: 41px;--wpforms-button-size-padding-h: 15px;--wpforms-button-size-margin-top: 10px;--wpforms-container-shadow-size-box-shadow: none}:root{--wpforms-field-border-radius: 3px;--wpforms-field-border-style: solid;--wpforms-field-border-size: 1px;--wpforms-field-background-color: #ffffff;--wpforms-field-border-color: rgba( 0, 0, 0, 0.25 );--wpforms-field-border-color-spare: rgba( 0, 0, 0, 0.25 );--wpforms-field-text-color: rgba( 0, 0, 0, 0.7 );--wpforms-field-menu-color: #ffffff;--wpforms-label-color: rgba( 0, 0, 0, 0.85 );--wpforms-label-sublabel-color: rgba( 0, 0, 0, 0.55 );--wpforms-label-error-color: #d63637;--wpforms-button-border-radius: 3px;--wpforms-button-border-style: none;--wpforms-button-border-size: 1px;--wpforms-button-background-color: #066aab;--wpforms-button-border-color: #066aab;--wpforms-button-text-color: #ffffff;--wpforms-page-break-color: #066aab;--wpforms-background-image: none;--wpforms-background-position: center center;--wpforms-background-repeat: no-repeat;--wpforms-background-size: cover;--wpforms-background-width: 100px;--wpforms-background-height: 100px;--wpforms-background-color: rgba( 0, 0, 0, 0 );--wpforms-background-url: none;--wpforms-container-padding: 0px;--wpforms-container-border-style: none;--wpforms-container-border-width: 1px;--wpforms-container-border-color: #000000;--wpforms-container-border-radius: 3px;--wpforms-field-size-input-height: 43px;--wpforms-field-size-input-spacing: 15px;--wpforms-field-size-font-size: 16px;--wpforms-field-size-line-height: 19px;--wpforms-field-size-padding-h: 14px;--wpforms-field-size-checkbox-size: 16px;--wpforms-field-size-sublabel-spacing: 5px;--wpforms-field-size-icon-size: 1;--wpforms-label-size-font-size: 16px;--wpforms-label-size-line-height: 19px;--wpforms-label-size-sublabel-font-size: 14px;--wpforms-label-size-sublabel-line-height: 17px;--wpforms-button-size-font-size: 17px;--wpforms-button-size-height: 41px;--wpforms-button-size-padding-h: 15px;--wpforms-button-size-margin-top: 10px;--wpforms-container-shadow-size-box-shadow: none}.uicore-animate-scroll{animation-fill-mode:both;animation-timing-function:linear;animation-timeline:view(block)}