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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AI-Powered Customer Success
AgenticAPI
Customer Transformation
Autonomy Validation Matrix (AVM)
Qualitative AGI Model (Q-AGI)
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Content
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Articles
Jerk AI: Persuasion Research and Human Psychology
Articles
The Underlying Crises of AI
Articles
AI Customer Service: Transforming Support Teams
Articles
Ten Hard Truths about AI that Everyone Must Face
Articles
Why Middle Management will Fall First in the AI Revolution
Articles
AI First vs. Customer First: Where Priorities Belong
Articles
Don’t Turn CSMs into Salespeople
Articles
The Superman Robots: Why AI May Never Be Autonomous
Articles
Stop Saying AI is Like a Calculator – You’re Wrong
Articles
Q-AGI: Moving Beyond Hype to Measurable Intelligence
Articles
AI Blackmail: The Masquerade of Human Error
Articles
The Quiet Surrender: How AI Is Reshaping Thought and Identity
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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AI-Powered Customer Success
AgenticAPI
Customer Transformation
Autonomy Validation Matrix (AVM)
Qualitative AGI Model (Q-AGI)
Work with Chris