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Recent Articles and Thoughts.

Your Primary Responsibility as a Founder: The Customer is Always First

Your Primary Responsibility as a Founder: The Customer is Always First

Rethinking the API Consumer: A Paradigm Shift Towards Experience-Based API Design

APIs Consumers CX Experience-Based Design

Rethinking the API Consumer: A Paradigm Shift Towards Experience-Based API Design

Existential Intelligence for Customer Value Alignment & Loyalty

Customer Value Alignment CVA Existential Intelligence Loyalty

Existential Intelligence for Customer Value Alignment & Loyalty

Additional Content.

Democratizing Innovation With Business Ecosystems

October 19, 20215 min read

Next’21: Speed to Value with Automation Anywhere

October 14, 20212 min read

Digital Master Class: Leading Change

October 12, 20211 min read

Multi-experience: The Future of Customer Journeys and Value

October 11, 20215 min read

Cultivating a Culture of Innovation for Driving Business Value

October 5, 20216 min read

That Digital Show

Digital Master Class: Leading Change when moving to the Cloud

October 5, 20211 min read

Digital Master Class: Innovation with Area 120

October 1, 20211 min read

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Digital Master Class: Lessons from Google’s Area 120

September 29, 20212 min read

Open-sourcing Google’s Organizational Change DNA

September 29, 20211 min read

What is a Culture of Innovation for a Business?

September 27, 20215 min read

That Digital Show

Open-sourcing Google’s Organizational DNA

September 21, 20211 min read

That Digital Show

Going Inside Baseball: Data-driven Audience Engagement

September 8, 20211 min read

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