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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AI-Powered Customer Success
AgenticAPI
Customer Transformation
Autonomy Validation Matrix (AVM)
Qualitative AGI Model (Q-AGI)
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Recent Articles and Thoughts
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Additional Content
Articles
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Customer Transformation
Creating a Data Monetization Strategy That Works
That Digital Show
Reinventing the Fan Experience with Major League Baseball
Interviews
The Fraternity Foodie Podcast: Innovation
That Digital Show
Delivering Production Ready Industry Solutions with Google Cloud
That Digital Show
Reinventing Omnichannel Retail at Ulta Beauty
That Digital Show
The Transformation Debrief with Zebra Technologies
Articles
How APIs expand reach and drive ROI for content producers
Articles
,
Customer Transformation
4 Secrets About Customer Transformation From Chris Hood
Articles
,
Customer Transformation
The Ultimate Customer Transformation Strategy
Articles
,
Interviews
5 Lessons for Sustaining Innovation at Scale
Articles
,
Customer Transformation
What’s the Best Customer Experience?
Articles
Five API Security Tips You Can’t Miss
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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AI-Powered Customer Success
AgenticAPI
Customer Transformation
Autonomy Validation Matrix (AVM)
Qualitative AGI Model (Q-AGI)
Work with Chris