About Chris
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Advisory
Content
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Blog
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AgenticAPI
Autonomy Threshold Theorem
Nomotic AI
Customer Transformation
Qualitative AGI Model (Q-AGI)
Multidimension Journey Mapping
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Additional Content
The Chris Hood Show
Life Adventures with Dave Albin
Articles
What are Intelligent Experiences (IX)?
Articles
Outdated Routes: Why Traditional Journey Maps Are Failing
The Chris Hood Show
People Development with Harrison Tash
Articles
Developing a Customer-Centric Culture Starts on Day Zero
Articles
When AI Transforms Who the Contact Center Agent Is
The Chris Hood Show
Marketing Strategies with Eric Fulwiler
Articles
Putting Customers First: A Business Imperative
Articles
The Age of Transparency and Its Impact on Consumer Trust
Articles
How Wendy’s and Kellogg’s Reminded us to Listen to our Customers
Articles
Converging Customer Success and Digital Strategy for Ultimate CX
The Chris Hood Show
Social Engagement with Bogomil Stoev
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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AgenticAPI
Autonomy Threshold Theorem
Nomotic AI
Customer Transformation
Qualitative AGI Model (Q-AGI)
Multidimension Journey Mapping
Work with Chris