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Recent Articles and Thoughts.
Custome Value
CVA
CVM
Digital Strategy
The Many Faces of Customer Value
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CSM
Customer Success
Job Description
KPIs
The Truth and Misconceptions About Customer Success Managers
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CSM
Customer Transformation
Customer-Centric
Job Description
The Customer-Centric CSM Job Description Template
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Additional Content.
That Digital Show
Leading FinOps Practices on Google Cloud
That Digital Show
Verizon’s Cloud Transformation Journey with FinOps
Interviews
Cloud Solutions for Complex Problems: Podcast
Interviews
Fresh Strategic Insights for 2022 with Google’s Chris Hood
That Digital Show
Connected Diagnostics Reshaping Healthcare Delivery with Cue Health
That Digital Show
Transforming Healthcare with Interoperability at Humana
Interviews
The Future of Artificial Intelligence podcast interview
That Digital Show
Cloud Thought Leadership in APAC
That Digital Show
The Evolution of the Cloud Recording Studio with SquadCast
That Digital Show
Digital Master Class: Design Strategy with Bird Dogs
That Digital Show
Digital Master Class: People Analytics
Videos
API Security with Apigee
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About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Quotes
Videos
Podcast
Work with Chris
