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Recent Articles and Thoughts.
AI
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Intelligent Experiences
Customer Transformation and Intelligent Experiences (IX): The New Frontier
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AI
Cloud
Crypto
Decentralize
Napster
Decentralized Cloud Is Web3’s Answer to Big Tech Monopolies
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CEO-First
Customer Centric
Customer First
Your Culture Isn’t Customer-First, It’s CEO-First: How Leaders Sabotage True Customer-Centricity
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Additional Content
That Digital Show
Reinventing the Fan Experience with Major League Baseball
Interviews
The Fraternity Foodie Podcast: Innovation
That Digital Show
Delivering Production Ready Industry Solutions with Google Cloud
That Digital Show
Reinventing Omnichannel Retail at Ulta Beauty
That Digital Show
The Transformation Debrief with Zebra Technologies
Articles
How APIs expand reach and drive ROI for content producers
Articles
,
Customer Transformation
4 Secrets About Customer Transformation From Chris Hood
Articles
,
Customer Transformation
The Ultimate Customer Transformation Strategy
Articles
,
Interviews
5 Lessons for Sustaining Innovation at Scale
Articles
,
Customer Transformation
What’s the Best Customer Experience?
Articles
Five API Security Tips You Can’t Miss
That Digital Show
Embedded Finance with APIs
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About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Quotes
Videos
Podcast
Work with Chris