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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AgenticAPI
Autonomy Threshold Theorem
Nomotic AI
Customer Transformation
Qualitative AGI Model (Q-AGI)
Multidimension Journey Mapping
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Work with Chris
Work with Chris
Recent Articles and Thoughts
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Additional Content
Articles
Developing a Customer-Centric Culture Starts on Day Zero
The Chris Hood Show
Marketing Strategies with Eric Fulwiler
Articles
Putting Customers First: A Business Imperative
Articles
The Age of Transparency and Its Impact on Consumer Trust
Articles
How Wendy’s and Kellogg’s Reminded us to Listen to our Customers
Articles
Converging Customer Success and Digital Strategy for Ultimate CX
The Chris Hood Show
Social Engagement with Bogomil Stoev
Articles
,
Interviews
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Press
World’s Top 30 Customer Experience Professionals for 2024
The Chris Hood Show
Positive Morale with Derick Johnson
The Chris Hood Show
AI Careers with Ben Gold
The Chris Hood Show
Co-Creation with Katrin Zimmermann
Articles
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Customer Transformation
Customer Transformation for Nonprofits
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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AgenticAPI
Autonomy Threshold Theorem
Nomotic AI
Customer Transformation
Qualitative AGI Model (Q-AGI)
Multidimension Journey Mapping
Work with Chris