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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AI-Powered Customer Success
AgenticAPI
Customer Transformation
Autonomy Validation Matrix (AVM)
Qualitative AGI Model (Q-AGI)
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Work with Chris
Work with Chris
Recent Articles and Thoughts
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Additional Content
The Chris Hood Show
People Analytics with Neha Naik
Articles
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Customer Transformation
From Touchpoints to People Interfaces in Customer Transformation
The Chris Hood Show
Sales Storytelling with Tom Jackobs
The Chris Hood Show
Application Development with Sardor Akhmedov
Articles
From Product-Centric Teams to Customer-Centric Organizations
Articles
,
Customer Transformation
Historical Transformations in Customer-Centric Business
The Chris Hood Show
Change Management with Kerry L. Bass
Articles
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Customer Transformation
Customer Experience Transformation: Part of the CT Framework
Articles
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Customer Transformation
The Original Customer Transformation Framework
Articles
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Customer Transformation
Generative AI and Its Pivotal Role in Customer Transformation
The Chris Hood Show
Personal Transformation with Bella Bardswell and Alicia Paterson
Articles
,
Customer Transformation
The Meaning of Customer Transformation
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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AI-Powered Customer Success
AgenticAPI
Customer Transformation
Autonomy Validation Matrix (AVM)
Qualitative AGI Model (Q-AGI)
Work with Chris