Content.

Articles

The Customer-Centric AI Strategy That Lowers Project Failure

September 15, 20257 min read

Articles

Agent Washing: When Macros Masquerad as AI Agents

September 12, 20258 min read

Articles

CS Best Practices to Solve the Customer Success Identity Crisis

September 11, 20257 min read

Articles

AI-Generated Audio and the Death of Human Conversation

September 10, 20257 min read

Articles

Platformization of AI Will Define the Next Five Years

September 9, 20258 min read

Articles

Reasoning Revolution and the Hierarchical Model (HRM)

September 8, 20256 min read

Articles

Safe AI: The Urgent Need for Context-Aware Safety Systems

September 7, 20256 min read

Articles

Honest AI: We Must Teach Machines to Say “I Don’t Know”

September 6, 20256 min read

Articles

Jerk AI: Persuasion Research and Human Psychology

September 5, 20254 min read

Articles

The Underlying Crises of AI

September 4, 20257 min read

Articles

AI Customer Service: Transforming Support Teams

September 3, 20258 min read

Articles

Ten Hard Truths about AI that Everyone Must Face

September 2, 20256 min read

×

Powered By MemberPress WooCommerce Plus Integration

img:is([sizes="auto"i],[sizes^="auto,"i]){contain-intrinsic-size:3000px 1500px}/*! This file is auto-generated */.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none}.woocommerce form .form-row .required{visibility:visible}body{--tec-color-text-primary: var(--uicore-headline-color);--tec-color-text-primary-light: rgba(10,20,27, .62);--tec-color-text-secondary: var(--uicore-secondary-color);--tec-color-text-disabled: rgba(10,20,27, .7);--tec-color-text-event-title: var(--uicore-headline-color);--tec-color-text-event-date: var(--uicore-body-color);--tec-color-icon-primary: var(--uicore-secondary-color);--tec-color-icon-secondary: var(--uicore-primary-color);--tec-color-icon-active: var(--uicore-accent-color);--tec-color-icon-disabled: var(--uicore-dark-color);--tec-color-icon-focus: var(--uicore-accent-color);--tec-color-icon-error: var(--uicore-dark-color);--tec-color-event-icon-hover: var(--uicore-accent-color);--tec-color-accent-primary: var(--uicore-primary-color);--tec-color-accent-secondary: var(--uicore-primary-color);--tec-color-button-primary: var(--uicore-primary-color);--tec-color-background-events-bar-submit-button: var(--uicore-primary-color);--tec-color-background-events-bar-submit-button-hover: rgba(226,25,153, .75);--tec-color-link-primary: var(--uicore-primary-color);--tec-color-link-accent: var(--uicore-accent-color);--tec-color-border-default: rgba(10,20,27, .15);--tec-color-border-secondary: rgba(10,20,27, .15);--tec-color-border-active: var(--uicore-dark-color);--tec-color-background: var(--uicore-white-color);--tec-color-background-secondary: var(--uicore-white-color);--tec-color-background-secondary-hover: var(--uicore-white-color);--tec-color-background-primary-multiday: var(--uicore-primary-color);--tec-color-background-primary-multiday-hover: rgba(226,25,153, .75);--tec-color-background-secondary-datepicker: var(--uicore-light-color);--tec-box-shadow-default: 0 2px 5px 0 rgba(10,20,27, .3);--tec-box-shadow-tooltip: 0 2px 12px 0 rgba(10,35,67, .3);--tec-box-shadow-card: 0 1px 6px 2px rgba(10,35,67, .3);--tec-box-shadow-multiday: 16px 6px 6px -2px rgba(10,35,67, .3);--tec-color-background-subscribe-list-item-hover: var(--uicore-light-color);--tec-color-border-events-bar: var(--uicore-light-color);--tec-color-text-events-bar-input-placeholder: var(--uicore-body-color);--tec-font-family-sans-serif: var(--uicore-typography--h2-f)}.mpcs-classroom .nav-back i,.mpcs-classroom .navbar-section a.btn,.mpcs-classroom .navbar-section button,.mpcs-classroom div#mpcs-lesson-navigation button,.mpcs-classroom #mpcs-lesson-navigation>a,.mpcs-classroom #mpcs-navbar button,.mpcs-classroom #mpcs-quiz-navigation button,.mpcs-classroom #mpcs-assignment-navigation button,.mpcs-classroom a#mpcs-classroom-next-lesson-link,.mpcs-classroom button#mpcs-classroom-next-lesson-link,.mpcs-classroom a#next_lesson_link,.mpcs-classroom button#next_lesson_link,.mpcs-classroom a#mpcs-quiz-continue-bottom,.mpcs-classroom button#mpcs-quiz-submit,.mpcs-classroom button#mpcs-quiz-submit-bottom,.mpcs-classroom button#mpcs-assignment-continue-bottom,.mpcs-classroom button#mpcs-assignment-submit-bottom,.mpcs-classroom .btn.sidebar-open,.mpcs-classroom .btn.sidebar-close,.mpcs-classroom #mpcs-main .btn,.mpcs-classroom #mpcs-main .btn-green,.mpcs-classroom #mpcs-main button,.mpcs-classroom #mpcs-main .mpcs-lesson-button .btn,.mpcs-classroom #mpcs-main .mpcs-lesson .btn,.mpcs-classroom #mpcs-main .btn.is-outline,.mpcs-classroom #mpcs-main .btn.is-purple,.mpcs-classroom #mpcs-main .mpcs-button .btn{color:rgba(255,255,255)!important}.mpcs-classroom .navbar-section .dropdown .menu a{color:#333}.mpcs-classroom .mpcs-progress-ring{background-color:rgba(226,25,153)!important}.mpcs-classroom .mpcs-course-filter .dropdown .btn span,.mpcs-classroom .mpcs-course-filter .dropdown .btn i,.mpcs-classroom .mpcs-course-filter .input-group .input-group-btn,.mpcs-classroom .mpcs-course-filter .input-group .mpcs-search,.mpcs-classroom .mpcs-course-filter .input-group input[type=text],.mpcs-classroom .mpcs-course-filter .dropdown a,.mpcs-classroom .pagination,.mpcs-classroom .pagination i,.mpcs-classroom .pagination a{color:rgba(44,54,55)!important;border-color:rgba(44,54,55)!important}#mpcs-navbar,#mpcs-navbar button#mpcs-classroom-previous-lesson-link,#mpcs-navbar button#mpcs-classroom-previous-lesson-link:hover,.mpcs-classroom div#mpcs-lesson-navigation button#previous_lesson_link,.mpcs-classroom div#mpcs-lesson-navigation button#previous_lesson_link:hover,.mpcs-classroom a#mpcs-classroom-previous-lesson-link,.mpcs-classroom a#mpcs-classroom-previous-lesson-link:hover,.mpcs-classroom a#previous_lesson_link,.mpcs-classroom a#previous_lesson_link:hover,.mpcs-classroom #mpcs-navbar #mpcs-lesson-navigation>a#mpcs-classroom-previous-lesson-link,.mpcs-classroom #mpcs-navbar #mpcs-lesson-navigation>a#mpcs-classroom-previous-lesson-link:hover,.mpcs-classroom #mpcs-lesson-navigation a#previous_lesson_link,.mpcs-classroom #mpcs-lesson-navigation a#previous_lesson_link:hover,.mpcs-classroom div#mpcs-lesson-navigation a#previous_lesson_link,.mpcs-classroom div#mpcs-lesson-navigation a#previous_lesson_link:hover{background:rgba(44,54,55)}.course-progress .user-progress,.btn-green,#mpcs-navbar button:not(#mpcs-classroom-previous-lesson-link),.mpcs-classroom div#mpcs-lesson-navigation button:not(#previous_lesson_link),.mpcs-classroom #mpcs-quiz-navigation button:focus,.mpcs-classroom #mpcs-quiz-navigation button:hover,.mpcs-classroom div#mpcs-lesson-navigation a:not(#previous_lesson_link),.mpcs-classroom #mpcs-navbar #mpcs-lesson-navigation>a:not(#mpcs-classroom-previous-lesson-link){background:rgba(226,25,153,0.9)}.btn-green:hover,#mpcs-navbar button:not(#mpcs-classroom-previous-lesson-link):focus,#mpcs-navbar button:not(#mpcs-classroom-previous-lesson-link):hover,.mpcs-classroom div#mpcs-lesson-navigation button:not(#previous_lesson_link):focus,.mpcs-classroom div#mpcs-lesson-navigation button:not(#previous_lesson_link):hover,.mpcs-classroom #mpcs-quiz-navigation button,.mpcs-classroom div#mpcs-lesson-navigation a:not(#previous_lesson_link):hover,.mpcs-classroom #mpcs-navbar #mpcs-lesson-navigation>a:not(#mpcs-classroom-previous-lesson-link):hover{background:rgba(226,25,153)}.btn-green{border:rgba(226,25,153)}.course-progress .progress-text,.mpcs-lesson i.mpcs-circle-regular{color:rgba(180,20,122)}#mpcs-main #bookmark,.mpcs-lesson.current{background:rgba(226,25,153,0.3)}.mpcs-instructor .tile-subtitle{color:rgba(226,25,153,1)}.mpcs-classroom .mpcs-quiz-question-feedback{border-top-color:rgba(226,25,153,1);border-bottom-color:rgba(226,25,153,1)}span.wplmi-user-avatar{width:16px;display:inline-block!important;flex-shrink:0}img.wplmi-elementor-avatar{border-radius:100%;margin-right:3px}.recentcomments a{display:inline!important;padding:0!important;margin:0!important}.e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload),.e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) *{background-image:none!important}@media screen and (max-height:1024px){.e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload),.e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) *{background-image:none!important}}@media screen and (max-height:640px){.e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload),.e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) *{background-image:none!important}}.grecaptcha-badge{visibility:hidden}div.wpforms-container-full.inline-fields .wpforms-form .wpforms-submit{display:block;width:50%!important}div.wpforms-container-full .wpforms-form button[type=submit]{background-color:#E21999!important;border-radius:8px 8px 0px 8px!important;height:38px!important;color:#ffffff;font-size:14px;border:0px}div.wpforms-container-full .wpforms-form input[type=email],div.wpforms-container-full .wpforms-form input[type=month],div.wpforms-container-full .wpforms-form input[type=number],div.wpforms-container-full .wpforms-form input[type=password],div.wpforms-container-full .wpforms-form input[type=range],div.wpforms-container-full .wpforms-form input[type=search],div.wpforms-container-full .wpforms-form input[type=tel],div.wpforms-container-full .wpforms-form input[type=text],div.wpforms-container-full .wpforms-form input[type=time],div.wpforms-container-full .wpforms-form input[type=url],div.wpforms-container-full .wpforms-form input[type=week],div.wpforms-container-full .wpforms-form select,div.wpforms-container-full .wpforms-form textarea{border-radius:8px 8px 8px 0px!important;font-size:14px}.uicore-socials-shortcode{display:inline-block;margin:9px 10px 10px -10px!important}.elementor-9475 .elementor-element.elementor-element-60ebc1a .bdt-ep-advanced-icon-box-icon-wrap{height:50px}.elementor-kit-2798 input[type="button"],.elementor-kit-2798 input[type="submit"],.elementor-kit-2798 .elementor-button.elementor-button,.elementor-kit-2798 .elementor-button:not(.bdt-offcanvas-button),.elementor-kit-2798 .bdt-button-primary,.elementor-kit-2798 .bdt-ep-button,button.metform-btn,button.metform-btn:not(.toggle),.elementor-kit-2798 .bdt-callout a.bdt-callout-button,.elementor-kit-2798 [type="submit"],.elementor-kit-2798 .tutor-button,.elementor-kit-2798 .tutor-login-form-wrap input[type="submit"],.elementor-kit-2798 .wp-block-button__link,.uicore-mobile-menu-wrapper .uicore-cta-wrapper a,.uicore-left-menu .uicore-cta-wrapper a,.wc-block-components-button:not(.is-link),.elementor-kit-2798.woocommerce #respond input#submit,.elementor-kit-2798.uicore-woo-page a.button:not(.add_to_cart_button):not(.product_type_grouped):not(.product_type_external):not(.product_type_simple):not(.wc-forward),.elementor-kit-2798.uicore-woo-page a.checkout-button.button.alt,.bdt-contact-form button.elementor-button.bdt-button{border-radius:8px 8px 0px 8px;height:50px}.uicore-navbar .uicore-cta-wrapper a{border-radius:8px 8px 0px 8px}@media only screen and (max-width:600px){div.wpforms-container-full.inline-fields .wpforms-form .wpforms-field-container,div.wpforms-container-full.inline-fields .wpforms-form .wpforms-field{display:block;width:240px!important}}@media only screen and (max-width:600px){div.wpforms-container-full.inline-fields .wpforms-form .wpforms-submit{display:block;width:100%!important}}.elementor-1619 .elementor-element.elementor-element-02aa1df .elementor-tab-desktop-title.elementor-active{border-radius:10px 0px 10px 10px}.elementor-1619 .elementor-element.elementor-element-02aa1df .elementor-tabs-content-wrapper{border-radius:10px 0px 10px 10px}.elementor-3346 .elementor-element.elementor-element-8eef6ba .uael-video__gallery-filter.uael-filter__current{border-radius:10px 10px 0px 10px}.elementor-3346 .elementor-element.elementor-element-8eef6ba .uael-video__gallery-filter,.elementor-3346 .elementor-element.elementor-element-8eef6ba .uael-vgallery-tabs-dropdown .uael-filters-dropdown-button{border-radius:10px 10px 0px 10px}.uael-video-gallery-filters-wrap .uael-vgallery-tabs-dropdown{margin-left:0px}.elementor-3346 .elementor-element.elementor-element-8eef6ba .uael-video__gallery-filters{margin-left:-43px}.uicore-blog:not(.elementor-page) .uicore-post-content:not(.uicore-archive) .entry-content h2{margin-top:0px}} .ssp-recent-episodes-items{display:block!important}.elementor-section.elementor-section-boxed:not(.elementor-inner-section)>.elementor-container{width:100%}.bdt-slideshow-items>*{border-radius:20px 20px 0px 20px}.uicore-blog-grid{--uicore-blog--radius: 10px 10px 10px 0px}:root{--wpforms-field-border-radius: 3px;--wpforms-field-border-style: solid;--wpforms-field-border-size: 1px;--wpforms-field-background-color: #ffffff;--wpforms-field-border-color: rgba( 0, 0, 0, 0.25 );--wpforms-field-border-color-spare: rgba( 0, 0, 0, 0.25 );--wpforms-field-text-color: rgba( 0, 0, 0, 0.7 );--wpforms-field-menu-color: #ffffff;--wpforms-label-color: rgba( 0, 0, 0, 0.85 );--wpforms-label-sublabel-color: rgba( 0, 0, 0, 0.55 );--wpforms-label-error-color: #d63637;--wpforms-button-border-radius: 3px;--wpforms-button-border-style: none;--wpforms-button-border-size: 1px;--wpforms-button-background-color: #066aab;--wpforms-button-border-color: #066aab;--wpforms-button-text-color: #ffffff;--wpforms-page-break-color: #066aab;--wpforms-background-image: none;--wpforms-background-position: center center;--wpforms-background-repeat: no-repeat;--wpforms-background-size: cover;--wpforms-background-width: 100px;--wpforms-background-height: 100px;--wpforms-background-color: rgba( 0, 0, 0, 0 );--wpforms-background-url: none;--wpforms-container-padding: 0px;--wpforms-container-border-style: none;--wpforms-container-border-width: 1px;--wpforms-container-border-color: #000000;--wpforms-container-border-radius: 3px;--wpforms-field-size-input-height: 43px;--wpforms-field-size-input-spacing: 15px;--wpforms-field-size-font-size: 16px;--wpforms-field-size-line-height: 19px;--wpforms-field-size-padding-h: 14px;--wpforms-field-size-checkbox-size: 16px;--wpforms-field-size-sublabel-spacing: 5px;--wpforms-field-size-icon-size: 1;--wpforms-label-size-font-size: 16px;--wpforms-label-size-line-height: 19px;--wpforms-label-size-sublabel-font-size: 14px;--wpforms-label-size-sublabel-line-height: 17px;--wpforms-button-size-font-size: 17px;--wpforms-button-size-height: 41px;--wpforms-button-size-padding-h: 15px;--wpforms-button-size-margin-top: 10px;--wpforms-container-shadow-size-box-shadow: none}:root{--wpforms-field-border-radius: 3px;--wpforms-field-border-style: solid;--wpforms-field-border-size: 1px;--wpforms-field-background-color: #ffffff;--wpforms-field-border-color: rgba( 0, 0, 0, 0.25 );--wpforms-field-border-color-spare: rgba( 0, 0, 0, 0.25 );--wpforms-field-text-color: rgba( 0, 0, 0, 0.7 );--wpforms-field-menu-color: #ffffff;--wpforms-label-color: rgba( 0, 0, 0, 0.85 );--wpforms-label-sublabel-color: rgba( 0, 0, 0, 0.55 );--wpforms-label-error-color: #d63637;--wpforms-button-border-radius: 3px;--wpforms-button-border-style: none;--wpforms-button-border-size: 1px;--wpforms-button-background-color: #066aab;--wpforms-button-border-color: #066aab;--wpforms-button-text-color: #ffffff;--wpforms-page-break-color: #066aab;--wpforms-background-image: none;--wpforms-background-position: center center;--wpforms-background-repeat: no-repeat;--wpforms-background-size: cover;--wpforms-background-width: 100px;--wpforms-background-height: 100px;--wpforms-background-color: rgba( 0, 0, 0, 0 );--wpforms-background-url: none;--wpforms-container-padding: 0px;--wpforms-container-border-style: none;--wpforms-container-border-width: 1px;--wpforms-container-border-color: #000000;--wpforms-container-border-radius: 3px;--wpforms-field-size-input-height: 43px;--wpforms-field-size-input-spacing: 15px;--wpforms-field-size-font-size: 16px;--wpforms-field-size-line-height: 19px;--wpforms-field-size-padding-h: 14px;--wpforms-field-size-checkbox-size: 16px;--wpforms-field-size-sublabel-spacing: 5px;--wpforms-field-size-icon-size: 1;--wpforms-label-size-font-size: 16px;--wpforms-label-size-line-height: 19px;--wpforms-label-size-sublabel-font-size: 14px;--wpforms-label-size-sublabel-line-height: 17px;--wpforms-button-size-font-size: 17px;--wpforms-button-size-height: 41px;--wpforms-button-size-padding-h: 15px;--wpforms-button-size-margin-top: 10px;--wpforms-container-shadow-size-box-shadow: none}.uicore-animate-scroll{animation-fill-mode:both;animation-timing-function:linear;animation-timeline:view(block)}