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Recent Articles and Thoughts.
APIs
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CX
Experience-Based Design
Rethinking the API Consumer: A Paradigm Shift Towards Experience-Based API Design
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Customer Value Alignment
CVA
Existential Intelligence
Loyalty
Existential Intelligence for Customer Value Alignment & Loyalty
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B2B
B2C
C2B
Customer First
B2B Doesn’t Exist
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Additional Content.
The Chris Hood Show
Human Connectivity with Raj Goodman Anand and Jane Peacock
The Chris Hood Show
Digital Adoption with Jeff Kikel and April Moss
The Chris Hood Show
Consumer Personalization with Darren Tessitore and Scott Wozniak
The Chris Hood Show
Digital Growth with Greg Birch and Tyler Horsley
The Chris Hood Show
Brand Empathy with Chase Friedman and Theresa Rose
Articles
Emotional Intelligence: The Secret to Better Customer Connections
The Chris Hood Show
Human-Centricity with Gary Garth and Michaell Magrutsche
Articles
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Customer Transformation
Advance Market Commitment: A Catalyst for Business Innovation
The Chris Hood Show
Content Influence with Philippe Beaudoin and Todd Brison
The Chris Hood Show
Psychological Safety with Rich Kirkpatrick and Katherine McCord
The Chris Hood Show
Digital Disruption with Guy Morris and David Van Beekum
Articles
Good Experiences don’t always mean Ethical Experiences
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About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Videos
Podcast
Work with Chris
