About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AI Governance Taxonomy & Reference Glossary
AgenticAPI
Autonomy Threshold Theorem
Customer Transformation
Multidimension Journey Mapping
Nomotic AI
Qualitative AGI Model (Q-AGI)
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Work with Chris
Work with Chris
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Growth Squad
Content
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Articles
Growth Squads: How Cross-Functional Teams Drive Customer Value
Articles
CS Best Practices to Solve the Customer Success Identity Crisis
Articles
Don’t Turn CSMs into Salespeople
Articles
Customer Success Belongs in Pre-Sales
Articles
Breaking the Rules: What Happens When CS Enters Pre-Sales
Articles
The Discovery Call I Wasn’t Supposed to Take
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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AI Governance Taxonomy & Reference Glossary
AgenticAPI
Autonomy Threshold Theorem
Customer Transformation
Multidimension Journey Mapping
Nomotic AI
Qualitative AGI Model (Q-AGI)
Work with Chris