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Articles, Customer Transformation

Human-Centered Design Principles: Innovation Plus Empathy

ctSeptember 13, 20236 min read

Articles, Customer Transformation

From Touchpoints to People Interfaces in Customer Transformation

ctSeptember 6, 20237 min read

Articles, Customer Transformation

Historical Transformations in Customer-Centric Business

ctAugust 24, 20234 min read

The Chris Hood Show

Human-Centricity with Gary Garth and Michaell Magrutsche

ctMay 15, 202327 min read

Interviews

Customer Centric Innovation at Scale: Video

ctFebruary 12, 20223 min read

That Digital Show

How HP Innovates with Digital Customer Experiences

ctAugust 17, 20211 min read

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