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Recent Articles and Thoughts.
AI
Empower
Intelligent Experiences
IX
How Intelligent Experiences (IX) Empower Customers
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AI
Intelligent Experiences
IX
Strategy
What are Intelligent Experiences (IX)?
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Customer Journeys
Customer Transformation
Digital Strategy
Journey Maps
Multiexperience
Outdated Routes: Why Traditional Journey Maps Are Failing
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Additional Content.
Interviews
True Cloud Confessions on That Digital Show with Chris Hood
That Digital Show
Creating Channel-less Experiences featuring Lowe’s
That Digital Show
Data Driven Retailing featuring Crate & Barrel
Articles
5 Ways Embracing Failure will Drive Innovation
That Digital Show
Reinventing the Future of Grocery Shopping featuring Albertsons
That Digital Show
Transforming Retail with AI featuring Zulily
That Digital Show
Achieving Innovation at Scale featuring Ulta Beauty
Videos
App Innovation, The Key to Unlocking Future Success: Video
Interviews
Accion and the Power of Digital Technology
That Digital Show
Accion and the Power of Digital Technologies
Interviews
Ubiquitous APIs and Clouds
That Digital Show
The Cloud CapEx Myth with Jon Naseath
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About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Quotes
Videos
Podcast
Work with Chris
