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Nomotic AI
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Multidimension Journey Mapping
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Additional Content
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Customer Transformation
Human-Centered Design Principles: Innovation Plus Empathy
The Chris Hood Show
People Analytics with Neha Naik
Articles
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Customer Transformation
From Touchpoints to People Interfaces in Customer Transformation
Articles
The Workforce Truth Contact Centers Keep Ignoring
The Chris Hood Show
Sales Storytelling with Tom Jackobs
The Chris Hood Show
Application Development with Sardor Akhmedov
Articles
From Product-Centric Teams to Customer-Centric Organizations
Articles
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Customer Transformation
Historical Transformations in Customer-Centric Business
The Chris Hood Show
Change Management with Kerry L. Bass
Articles
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Customer Transformation
Customer Experience Transformation: Part of the CT Framework
Articles
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Customer Transformation
The Original Customer Transformation Framework
Articles
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Customer Transformation
Generative AI and Its Pivotal Role in Customer Transformation
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About Chris
AI Workshops
Speaking
Advisory
Content
Books
Blog
Podcast
Frameworks
AgenticAPI
Autonomy Threshold Theorem
Nomotic AI
Customer Transformation
Qualitative AGI Model (Q-AGI)
Multidimension Journey Mapping
Work with Chris