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Recent Articles and Thoughts.
AI
Customer Experiences
Customer Transformation
CX
AI-Powered Customer Experiences: Enhancing Customer Transformation
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AI
Customer Experience
Innovation
The Future of AI-Powered Customer Experiences: A Blueprint for Success
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Business Growth
Customer Success
Hiring
Overqualified
The Customer Cost of “Overqualification” in Hiring
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Additional Content
That Digital Show
Digital Master Class: Lessons from Google’s Area 120
Interviews
Open-sourcing Google’s Organizational Change DNA
Articles
What is a Culture of Innovation for a Business?
That Digital Show
Open-sourcing Google’s Organizational DNA
That Digital Show
Going Inside Baseball: Data-driven Audience Engagement
Articles
Chris Hood Set to Speak at Robots and Pencils Webinar
That Digital Show
Creating a Runway for Technology Innovation with Discover
Articles
What is API-first? 5 opportunities to create business value
Interviews
Interview with Chris Hood on IT Tech Talk Podcast
Articles
How APIs are shaping the future of retail
That Digital Show
How HP Innovates with Digital Customer Experiences
That Digital Show
Speed to Value with Automation Anywhere
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About Chris
Books
Workshops
Keynotes
Media & Articles
Blog
Quotes
Videos
Podcast
Work with Chris
