AI Workshops.
Chris Hood’s AI workshops equip teams to pick the right problems, design agentic workflows, and install practical governance. Participants map high impact use cases, define data and access needs, and build a 30-60-90 plan with owners and KPIs. Formats include executive sprints and deep dive working sessions, delivered onsite or live online.
AI Transformation.
Leadership Alignment for AI Decisions
Align executives on AI goals, language, and priorities. Build a shared mandate, clarify decision rights, set metrics, and choose starting initiatives that drive accountable adoption.
- Duration: 90 minutes or half day
- What we’ll do: Establish language, decisions, metrics, priorities; select starting initiatives today.
- Deliverables: Mandate, decision criteria, priorities, owners, metrics, timeline, communication plan.
AI Readiness and Risk Workshop
Audit data, access, privacy, security, and change management. Identify gaps, owners, mitigations. Establish guardrails, approval paths, readiness goals to enable responsible deployment and confident execution.
- Duration: 2 hours
- What we’ll do: Audit data, access, privacy, security; assign risks and owners.
- Deliverables: Governance checklist, risk register, remediation plan, approval workflow, readiness score.
Prioritize High-Impact AI Use Cases
End idea sprawl and pick right problems. Define selection criteria, score candidates, estimate value and effort, sequence quick wins, and assign accountable owners for validation.
- Duration: 3 hours
- What we’ll do: Define criteria, score ideas, rank priorities, assign owners, schedule reviews.
- Deliverables: Ranked backlog, acceptance tests, owners, timelines, dependencies, decision log.
Agentic Workflow Design Lab
Move from ideas to execution by mapping tasks to tools and APIs. Define prompts, fallbacks, human checkpoints, handoffs, and tests to ensure quality, latency, and resilience.
- Duration: Half day
- What we’ll do: Design tasks, tools, prompts, guardrails; define handoffs and checkpoints.
- Deliverables: Workflow blueprint, tool specs, guardrails, RACI, test cases, targets.
RAG and Tools Orchestration Clinic
Reduce hallucinations and failures with grounded retrieval and tool sequencing. Choose embeddings, sources, evals, and error handling to deliver reliable output at scale.
- Duration: 3 hours
- What we’ll do: Choose retrieval, grounding, evals; design sequencing, errors, observability, tests.
- Deliverables: Reference architecture, data flows, evaluation checklist, quality thresholds, monitoring.
30-60-90 AI Execution Roadmap
Move from pilot to scale with a plan. Define milestones, owners, budgets, and KPIs. Set reviews, remove blockers, and keep cross-functional delivery aligned and accountable.
- Duration: 2 hours
- What we’ll do: Plan milestones, owners, KPIs; set reviews, budgets, and risks.
- Deliverables: Time-phased roadmap, resourcing plan, KPI scorecard, cadence template, dashboard.
The AI Advantage.
Companies implementing AI see 2+ hour daily time savings and 84% of service reps report it makes responding to customers easier.
Yet 73% of executives admit their AI initiatives lack clear customer experience integration.
By 2025, 95% of customer interactions will be powered by AI, but only 25% of companies have successfully integrated AI automation.
The reality?
Most organizations are rushing into AI without a strategic framework. They’re investing in tools but missing the transformation.
The companies succeeding are reimagining how customers experience their brand.
