Design AI solutions that truly serve your customers. Learn to apply design thinking principles and Jobs-to-be-Done frameworks to create AI experiences that delight rather than frustrate. Master customer journey mapping for AI touchpoints, balance personalization with privacy, and build trust through transparent AI practices. Develop skills in ethical AI design, user testing for AI products, and measuring customer impact. This course transforms how you approach AI product development, ensuring every AI initiative starts and ends with customer value. Perfect for product managers, UX leaders, and customer experience professionals.