Leading Change One of the biggest challenges modern organizations face is leading change successfully. Our rapidly changing world often generates a strategic imperative to change: Unless we make things different, our business will not succeed, or last. Ultimately, change leadership is about creating a shared understanding within your organization of the change required to achieve success. The people who actually do the work and make the innovations. It would be impossible to be innovative without people to do so. You should not only hire the people you expect to be innovative but release those already in the company from their tasks. If they are already burdened with other work, they cannot focus on what matters. Establish an environment that is open and inclusive in order to attract and retain the best and most diverse candidates. Integrate workplace innovation efforts that will be critical to accelerating transformation, while ensuring the right rewards and incentives to facilitate innovation and upskilling to sustain innovation. In this episode, Chris Hood and Natalie Piucco welcome Anna Baird, Head of Culture and Innovation for Customer Success at Google Cloud, and Sarah Masotti, Digital Transformation Lead at Google Cloud, to walk through a Master Class on change leadership, and the importance of communication and psychological safety to support organizations on their cloud transformation journey. Special Guests Anna Baird – Head of Cuture and Innovation, Customer Success, Google Cloud Sarah Masotti – Digital Transformation Lead, Google Cloud Hosts Chris Hood – Head of Business Innovation & Strategy, Google Cloud Natalie Piucco – …
Category: Podcast
Many of Google’s best ideas begin as experiments or passion projects in Area 120, Google’s in-house incubator. At Google Cloud, leaders often ask for practical lessons for empowering large distributed workforces to find, fund, grow, measure, and launch new product innovations that drive business and customer value. In this five-part podcast Digital Master Class series designed for technology leaders, we set out to ‘open-source’ Google’s lessons learned on growing cultures of innovation, setting 10x product visions, driving organizational transformation, and leading people through the art of the possible. We’ve bottled these insights into practical and actionable learnings to support your technology, organizations, and people through cloud digital transformations. To kick off the series, Chris Hood and Natalie Piucco team up to chat with Paul Lambert, Partner at Area 120, and take a peek behind the curtains of Google’s in-house incubator, where Googlers work on 20% projects 100% of the time. Special Guests Paul Lambert – Partner, Area 120, Google – Website Hosts Chris Hood – Head of Business Innovation & Strategy, Google Cloud Natalie Piucco – Cloud Technology Strategist, Google Cloud Resources Area 120 Area 120 Blog Google’s Area 120 incubator releases a powerful AI document scanner for Android Cloud Digital Leaders Certification Other podcast episodes you’d enjoy True Cloud Confessions on That Digital Show The value of APIs with Raymond Peng Connect with us on C2C and share your thoughts about this episode That Digital Show on C2C Community Products Discussed Google Cloud Platform Video AI Big Query Looker The deliberate action of …
Organizational Change Episode Overview Now, more than ever, there is an urgency to incorporate diversity and inclusion into every aspect of your organization. Not only because it enhances your ability to be responsive to users and customers, but because it builds trust and a sense of belonging for your employees. Companies have seen massive amounts of change in the past few months. As operations return to capacity, innovation will be vital to accelerating transformation and preventing future disruptions. This is achieved across your organization’s people, processes, data, and technology. In this episode, Chris Hood joins Bella Bardswell and Finn Toner to take an inside look at how Google thinks about organizational development and operates to drive a continuous culture of creativity and innovation. Google’s culture is flexible (employees are encouraged to work when they like and how they like), fun (offices have nap pods, video games, and ping pong), and founded on trust. Collaboration is key – so much so that employees are encouraged to coach each other in the ‘Googler to Googler’ program. This includes key business skills such as public speaking, management, and orientation as well as extra-curricular activities like kickboxing. Building a sense of community is one of the first steps to creating a more positive company culture. Numerous micro-kitchens dotted around the Google campus are one way the company helps to bring people together. Break-out spaces give people a spot to grab lunch. This not only builds community but also drives the organization towards efficiency and …
I spent some time with Joel Ward this week discussing strategy, technology, and customer experiences. We covered some great topics around developing technology that meets your customer expectations and building a culture within your organization to support rapid innovation. From startups to enterprises, have a listen and let me know what you think. Available on iTunes https://podcasts.apple.com/us/podcast/interview-with-chris-hood-google-cloud-strategist/id1552711906?i=1000533406036 or listen here: …
Cloud Confessions Series This week, Google Cloud focuses on retail by sharing a series of podcasts that takes a closer look into how cloud technologies have shaped the retail industry over the last year. In this series, you’ll hear real-life lessons from the industry’s best. These honest conversations, cloud confessions, will provide insights to help you, wherever you are, in your transformation journey. Our Retail Takeover features a series of conversations with leading brands and retailers where we dig a little deeper into what it’s like to be a leader in today’s landscape. Listen to additional episodes featuring Ulta, Albertsons, Crate & Barrel, and Zulily. Achieving Innovation at Scale featuring Ulta Beauty Ulta Beauty is redefining the beauty industry by creating personalized, digital experiences for their shoppers. Their focus on innovation has been a true point of differentiation and an important topic that other retailers and brands could learn from. In this episode we speak with Michelle Pacynski, VP of Digital Innovation at Ulta Beauty, to discuss how her team is focused on bringing innovation to the enterprise, to build a digital store of the future. Listen Now Reinventing the Future of Grocery Shopping featuring Albertsons Albertsons is working with Google to create the world’s most predictive grocery engine, including integrations with Maps, Search, Business Messages, Google Pay, and our Cloud AI Retail products & solutions. In this episode, we chat with Chris Rupp, Executive Vice President, and Chief Customer & Digital Officer to discuss how Albertsons is disrupting the …
Accion has a commitment to support families and small businesses in the Northern Triangle countries – Guatemala, Honduras, and El Salvador – and help address the root causes of migration. Over the next three years, Accion, a global leader in microfinance and fintech impact investing, will provide advice, guidance and consulting services to the financial institutions that are helping micro and small business owners in the region – ultimately benefitting more than 400,000 people. In making this commitment, Accion is a founding partner in Vice President Kamala Harris’ recent call to action to support economic development in the region. In this episode, Chris Hood is joined by Sam Maule, Google Cloud and special guest Michael Schlein, President and CEO of Accion, to discuss how they are joining forces with the White House to support digital and financial inclusion in Central America. Special Guest: Michael Schlein – President and CEO, Accion Hosts: Chris Hood – Head of Business Innovation & Strategy, Google Cloud Sam Maule – Key Account Executive, Google Cloud Connect with us on C2C and share your thoughts about this episode: That Digital Show on C2C Community Episode 26 Discussion Resource Links: Accion Joins White House Call to Action Vice President Harris Launches a Call to Action to the Private Sector to Deepen Investment in the Northern Triangle Accion – Website Pula Agricultural Insurance Agricultural and Rural Finance Accion on Twitter Products: Google Cloud Platform Google Cloud’s Vertex AI Apigee / Google Cloud API Management Big Query AppSheet Do you have something …
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